Built to recover cleanly.
DebtOps is engineered to recover receivables within the rules from the first invoice. Compliance is not a bolt-on, it is part of the cadence, the tone, and the infrastructure.
FDCPA · TCPA · Reg F · SOC 2 Type II
Four standards, applied from invoice one.
FDCPA — Fair Debt Collection Practices Act
Communications are professional, accurate, and respectful of contact preferences and quiet hours. No harassment, no misrepresentation, no unfair practices.
TCPA — Telephone Consumer Protection Act
Voice and SMS outreach respects consent, frequency limits, opt-outs, and calling-time rules. Opt-out requests are honoured immediately and logged.
Reg F — Regulation F (CFPB)
Contact-frequency limits, required disclosures, and validation handling are built into the cadence so every account is worked within the rules.
SOC 2 — SOC 2 Type II infrastructure
Security, availability, and confidentiality controls are independently examined over time, not just at a point in time.
The same things that recover more keep us in the rules.
Gentle, consent-aware, fully logged recovery is both the more effective approach and the more compliant one. They are the same design.
Logged and explainable
Every message, call, and decision is recorded with a timestamp and rationale. No black box, you can see exactly what was said and why.
Consent-aware by design
The cadence checks consent and contact preferences before each touch, and stops the moment someone opts out.
Tone that protects relationships
Face-saving language is a compliance asset as well as a recovery one, it keeps communications fair and non-aggressive.
Hardship-sensitive
When an account signals hardship, the cadence shifts to payment plans rather than pressure.
Your receivables data, handled carefully.
- Encryption — Data encrypted in transit (TLS) and at rest.
- Least-privilege access — Role-based access controls and audited admin actions.
- Data minimisation — We pull only the receivables data needed to recover, and retain it only as long as required.
- Resilience — Monitored infrastructure with backups and incident response.
This page describes DebtOps' compliance and security posture and is not legal advice. For a security questionnaire, SOC 2 report, or DPA, contact us through the demo request.
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